Commercial Taxes Commissioner Smt. Anandi reviewed departmental grievances registered on the Rajasthan Sampark 181 portal in Jaipur. During this, she connected directly with complainants through video calls and listened to their problems.
During the review meeting, complaints emerged from various districts. Vishal Singh from Bhilwara complained about goods being brought from Indore to Bhilwara without a bill and demanded action. Nirmal from Barmer raised the issue of taking Rs 20,000 in cash in the name of groundwater inspection and issuing a receipt with a cancelled GST number. Vinod Chauhan from Jodhpur stated that the seller did not provide a bill despite online payment.
Status of grievance disposal
The Commissioner has directed the concerned officials to resolve all cases expeditiously. According to departmental figures, out of a total of 1,355 grievances, 1,246 have been resolved and 109 grievances are pending. In the district-wise status, out of 374 in Jaipur, 351; out of 101 in Jodhpur, 88; and out of 75 in Udaipur, 69 grievances have been resolved.